Capabilities Statement

Modernization Differentiators

We understand that modernization is all about increasing your operational efficiencies in order to save money and even more importantly to free up trapped capacity in your workforce to enable innovation. Thus our motto: Modernization! Automation! Innovation! We also understand that each and every one of your systems is made better by getting the right data to the right person at the right time. We will help you develop a data strategy that includes data governance, data stewardship, and data literacy training. We are expert at streamlining your systems and for efficiency and in maximizing the value of your data.

CSS-LUCAS utilizes high-level scientific theory and many years of practical experience in addressing the complex, ill-structured problems of the contemporary environment in which your organization must operate. Rapid changes in technology, and the overwhelming amount of data and information that present both opportunities and challenges to most organizations large and small, require both strategic and practical solutions. These changes often strain your workforce in terms of time, skill sets, and bandwidth for change. These changes also strain leadership’s ability to stay abreast of industry changes, internal technological and data debt, and lost opportunity.

We are expert in implementing Modernization systems, whether that’s IT management and systems engineering, modernizing your workforce into Sec-Dev-Ops teams, building DataOps teams, or instituting other Scrum based Agile development. We are expert in Automating processes and reducing technological and data debt. And we are also expert in education, training, and coaching your teams to success.

Value Chain Model

We are expert in assessing your organization’s technical and data debt, training needs, organizational restructuring needs, and designing practical cost-saving efficient solutions that reduce Time to Value (T2V) enabling you to provide world-class service to your clients. We establish practices that create specific quantifiable outcomes that provide you a basis for continuous monitoring of Key Performance, Risk, and Cost Indicators, and we provide you with the ability to measure the impact of change on the ability to reduce T2V. In other words, we provide assessment, design, implementation, monitoring, and continuous improvement so that your organization has insight into each component’s role  in maximizing value for your clients.

Scientific Differentiators

Most systems we live or operate in are complex and adaptive. That is, they have certain properties like non-linearity–an input can have a varied and disproportional output or an action in one part of the system can have impacts in other, unexpected parts of the system. We see this in social systems, cultures, social movements and we see it in technological systems. Our fundamental and applied research focuses on complex adaptive systems through the lens of resilience. When systems are complex and adaptive shocks to the system can have diverse and disparate outcomes. Resilience engineering is about mapping systems, interactions, and understanding the rules of the system–in practice often different than what was designed–and building in resilience measures and remediations.

Core Competencies

CSS-LUCAS brings high level scientific theory AND many years of practical experience.

  • Resilience Engineering
  • Modernization Strategic Design and Implementation
  • Automation Strategic Design and Implementation
  • Innovation Strategic Design and Implementation
  • ITIL 4 and Site Reliability Engineering (SRE) Implementation
  • Scrum-based Agile Development
  • SecDevOps Implementation
  • DataOps Implementation
  • Data Driven project management tracking Key  Performance, Risk, and  Cost Indicators for full transparency and accountability

Education, Training, and Coaching

  • Decades of experience in systems and organizational management
  • Decades of experience in education and pedagogy
  • Decades of experience in hands on training and coaching
  • Certification in Scrum coaching and ITIL 4 Foundations